Cookie Policy

Find out more about managing cookies

About This Cookie Policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control your cookie preferences.

For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.  Here you can also learn more about who we are, how you can contact us, and how we process personal data.

You can change or withdraw your cookie consent at any time. Manage Cookie Consent.

Your consent applies to the following domains: smart-plumb.co.uk

What are Cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser.

These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use Cookies?

As per most online services, our website uses first-party and third-party cookies for several purposes.

First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

Third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What Types of Cookies do we Use?

Essential

Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics

These cookies store information such as the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. This data helps us understand and analyse how well the website performs and where it needs improvement.

Marketing

These cookies are used to personalise advertisements so that they are meaningful to you. These cookies also help us keep track of the efficiency of ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show ads on other websites on the browser.

Functional

These cookies help certain non-essential functionalities on our website; for example embedding content such as videos or sharing website content on social media.

Preferences

These cookies help us store your settings and browsing preferences such as preferred language so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

CookieDescription
__cf_bmThis cookie is set by CloudFare. The cookie is used to support Cloudfare Bot Management.
__cfduidThe cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.
cookielawinfo-checbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.
cookielawinfo-checbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.
cookielawinfo-checbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.
cookielawinfo-checkbox-advertisementThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Advertisement”.
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.
PHPSESSIDThis cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

How do I Control My Cookie Preferences?

Should you decide to change your preferences later through your browsing session, click on the Manage Cookie Consent link in the footer of every page. This will display the consent notice, enabling you to change your preferences or withdraw your consent entirely.

Browsers also provide different methods to block and delete cookies used by websites. Check your browser settings to view your options for blocking/deleting cookies.

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Why Choose Us?

99% Customer Satisfaction

You can rest assured that you are making the right choice when choosing our company to install your new boiler because we are one of only a few companies in the region that have an independently verified customer satisfaction score in excess of 99%.

Lowest Prices in the UK

We buy and install more boilers than any other independent heating company in the region. This has enabled us to negotiate exclusively low prices with the manufacturers, which we share with all our customers.

COVID-Secure Contractor

We have carried out a COVID-19 risk assessment to keep our customers and engineers safe. We have comprehensive PPE, cleaning, handwashing and hygiene procedures in place, and will take all reasonable steps to maintain social distancing at all times. 

Price-Match Promise

We guarantee we will not be beaten on price. In the unlikely event that you receive a lower quote from any other Gas Safe registered installer, we will match their quote and provide you with your first year service free of charge.

COVID-Secure Contractor

We have carried out a COVID-19 risk assessment to keep our customers and engineers safe. We have comprehensive PPE, cleaning, handwashing and hygiene procedures in place, and will take all reasonable steps to maintain social distancing at all times. 

Price-Match Promise

We guarantee we will not be beaten on price. In the unlikely event that you receive a lower quote from any other Gas Safe registered installer, we will match their quote and provide you with your first year service free of charge.